Family Legacy Files is a service that helps preserve your family’s stories, wisdom, and memories. Through personalized interviews, we create beautifully crafted eBooks or physical copy legacy books that can be cherished for generations.

1. Purchase your preferred legacy book or bundle.

2. Schedule an interview with one of our professional journalists.

3. Participate in guided interviews to share your stories and wisdom.

4. Receive your eBook via email. If you’ve opted for a physical copy, it will be printed and shipped to your doorstep.

We accept major payment methods, including Visa, Mastercard, American Express, PayPal, and more. All payments are processed securely with SSL encryption.

Yes, your privacy is our priority. All personal and interview data is kept confidential and secure. We do not share or sell your information under any circumstances.

eBooks: Delivered via email as a downloadable file with directions to upload to Kindle.

Physical Books: Shipped to your provided address within 2-3 weeks after approval.

Yes, we offer international shipping for hardcover books. Shipping fees will be calculated at checkout based on your location.

Yes, you will receive a tracking number once your hardcover book is shipped.

Our team of professional journalists conducts the interviews. They are trained to guide you through the process and capture your stories beautifully.

No problem! Simply use the scheduling link provided in your confirmation email to reschedule your interview at your convenience.

Interview’s usually take an hour depending on the length of your responses. If you order the bundle we will break it up into multiple interview sessions.

No problem! As long as they can answer the phone we can call them at our scheduled appointment time and record the phone call to transcribe into the e book.

Orders can be canceled before the interview process begins. Once interviews have started, cancellations are not available due to the custom nature of the product.

Yes, changes can be made before the interviews begin. Please contact us as soon as possible if you need assistance with your order.

Orders can be canceled before the interview process begins. Once interviews have started, cancellations are not available due to the custom nature of the product.

Due to the personalized nature of our services, refunds are not available once the interview process has started. If you are unsatisfied with the final product, please contact us, and we’ll work to resolve your concerns.

You can order additional copies of your book by contacting our team. We’ll provide pricing and shipping details for extra copies.

The entire process, from interviews to receiving the final product, typically takes 2-4 weeks. This includes scheduling interviews, designing the book, and finalizing the content.